Shipping & Returns
Everyone loves to receive their package as soon as possible. We do our absolute best to get you your packages in a timely manner. Nearly every order placed during weekdays will ship from our fulfillment center within 1 Business Day of when your order is submitted.
If your order is placed over the weekend or late on Friday afternoon your package will most likely be shipped out the following Monday (excluding Holidays). Order placed after 5:30pm EST on Sundays, may not go out until the following Tuesday (excluding Holidays).
Once your order leaves our facility, it will arrive to you in about 2 to 4 business days if you select the Free Ground Shipping method. For those who need their packages faster, please call us at 888-868-2382 so we can help you with an expedited option for an additional charge.
All orders in the United States will ship free through USPS first class or Priority Mail depending on location and how large the box is.
If you have any questions about the shipping process feel free to send us an email at firstname.lastname@example.org or give us a call at 888-868-2382.
Beta Kids offers an unconditional 60-day, money-back guarantee! If you have a return, and it has been more than 60 Days, please contact our office. Toll-free 888-868-2382.
*All return shipments will be paid for by the sender (i.e., the customer)
*Refunds are issued upon receipt of the returned goods (minus the initial shipping cost incurred by Beta Kids INC or the Customer at the time of purchase)
At this time - we are not allowing online orders outside the United States.
If you wish to order Beta Kids and live outside the United States, please contact us using the options on our Contact Us page to discuss ordering options.